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terms of use/service

Your access to the use of the Site is conditioned on your acceptance of and compliance with these Terms.  The Terms apply to all visitors, users, and others who access or use the Site.

By accessing or using the Site you agree to be bound by these Terms.  If you disagree with any part of the Terms then you may not access the Site.

If you are entering into these Terms of Service on behalf of an entity, you are binding such entity to these Terms of Service, you represent that you have the actual authority to bind such entity to these Terms of Service, and references to “you” mean such entity.


We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Find a Contractor Ottawa allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos or other material (“content”). 

Find a Contractor Ottawa has no control over, and assumes no responsibility for, the content you post.   

Any use of third party tools, content, services by you offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms, policies, or practices on which are provided by the relevant third-party provider(s). 

User Accounts

You must create an account and profile and will be asked to provide certain information about yourself in order to use some features of the Site. You are responsible for the confidentiality of your Find a Contractor Ottawa’s account password and also for any activities that occur in connection with this account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason. In creating your Find a Contractor Ottawa’s profile, we ask that you provide accurate information about yourself to bring credibility to your contributions on the site. You may not impersonate any other person. If you use a pseudonym as an online name, please note that other site users may still be able to identify you if, for example, you include identifying information in your reviews or if you use the same account information on other sites.


For users identifying as Homeowners (therefore not identifying as a Contractor or Connected Service) there is no membership fee.  Memberships only apply to those identifying as Contractors and Connected Services. The membership fee of $12 per month with the option of paying an annual amount of $144. Any changes to this membership fee will be posted in the website as well as updated within these Terms immediately after change takes effect.  If you have identified as a Contractor or Connected Service, one membership is applicable per business you wish to advertise in the Site.  You must purchase a membership for each business you wish to advertise in our Site, for example if you purchase a membership for your renovations business and you also wish to advertise for your cleaning business, you must purchase a membership for each of these mentioned businesses. If it is discovered that you are advertising for more businesses than you have purchased membership(s) for, you will be contacted to purchase an additional membership.  If you do not purchase an additional membership and it is discovered that you continue to advertise said additional business we have the right to use our discretion to terminate all your accounts without reimbursement, refund or notice to you.

You agree to provide current, complete and accurate purchase and account information for anything purchased in this site including membership(s).  You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.


You further acknowledge and agree that Find a Contractor Ottawa shall not be responsible or liable, directly or indirectly, for any harm, damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available through this Site.  Complaints, claims, concerns, or questions regarding third-party products, policies, services should be directed to the third-party.  Find a Contractor Ottawa does not and will not act as a mediator to attempt to resolve any problem/concern, disagreement or complaint, this is the sole responsibility of the third party and service involved.

Find a Contractor Ottawa is by no means a recruiting agency and does not guarantee or take responsibility for providing or generating leads for businesses or services.  We do not take responsibility or advertise that we guarantee any type of business or service advancements to members if they use our Site. Find a Contractor Ottawa is merely a platform where businesses and services can advertise and interact with prospective clients in our community forums or by means of private messaging etc.

Compliance & Termination

Find a Contractor Ottawa is not responsible for your violation of any laws while using our Site. You must comply with any and all local, provincial, or federal laws regarding your use of our Site, including, but not limited to, reviews and indications of any local service or establishment. We hereby reserve the right (but not the obligation) to remove and/or edit any content you or other user posts on the Site, and we have the right (but not the obligation) to monitor and edit or remove any activity; thereby enacting the necessary measures to moderate any comments and to control user behavior within our Site.  It is our sole decision to determine noncompliance by a Find a Contractor Ottawa member of this site, should we decide that there is noncompliance behavior by a member we have the right to terminate their membership and account without reason or notice, no refund will therefore be given if this is determined.

All users of the site are expected to behave in a professional manner in their use of this Site, and any users deemed of exhibiting inappropriate behaviour may be subject to removal of their account and cancellation of their membership without reimbursement or refund. Such behaviour includes, but is not limited to, inappropriate messaging of other users, spamming, inappropriate use of profile pages, inappropriate comments and posts in the local forums, and fraudulent representation of services and products. By making use of the public profiles and built-in communications devices, you agree to only engage in exchanging messages and material that are relevant and necessary in this site. Find a Contractor Ottawa holds the right to terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you are a business you MUST have a paid membership with Find a Contractor Ottawa in order to gain permission to advertise your business within this site.  If a business does not have a paid membership they do not have permission to use the website or advertise their business within this website and will be removed from the site without notice.

We reserve the right to refuse service to anyone for any reason at any time.


You many cancel and send a request to terminate your account and membership at anytime, however under no circumstances are there refunds available for memberships or promo items in this Site. Should you wish to terminate/cancel your account please message the admin and they will assist you.


Third-Party Processor

We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit, debit card numbers etc. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at


This Terms of Use/Service is effective November 26, 2018 and will remain in effect with respect to any changes in it’s provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Terms of Use/Service at any time and you should check this Terms of Use/Service periodically.  Your continued use of this service after we post any modifications to the Terms of Use/Service on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Terms of Use/Service.

If you object to the updated terms, as your exclusive remedy, you may choose not to renew, including canceling any terms set to auto-renew. In all other cases, any continued use by you of the Site or the Service after the posting of such modified Terms of Service shall be deemed to indicate your irrevocable agreement to such modified Terms of Service. Accordingly, if at any time you do not agree to be subject to any modified Terms of Service, you may no longer use the Site or Service and you will not be refunded any amount pertaining to your membership costs or fees pertaining to this site.


Find a Contractor Ottawa is a local website, we encourage supporting local businesses and services. “Local” is defined as Ottawa and surrounding areas, more specifically businesses and services within 100 km or so from Ottawa.   If we determine that you are not within the area(s) specified we will use our discretion to keep or remove you from the website.  If you purchase a membership and you are outside the area(s) specified we have the right to use our discretion to terminate your account without reimbursement, refund or notice to you.


If you have questions about this Terms of Use/Service, please contact us.

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